Back in august I decided to treat myself to a new carbon frame bike - the Giant Defy advanced 2
After about 8 weeks and some considerable mileage i started to notice the development of a kind of faint 'crack' in the seat post (image below)
I did lots of googling of the issue, did the usual tapping to see if there was a different sound etc. In the end i came to the conclusion that this was what people call a witness crack and got on with it.
With getting back on the bike I saw the crack had developed a bit so decided to pop to my LBS to ask them to take a quick look (thinking there's a 1 year warranty on the paintwork anyway so might try my luck)
My LBS took a photo and emailed it to giant - within 4 days my new frame had arrived from giant - no fuss!
The downside was, since they didn't have the same frame (not guaranteed by the warranty) they sent me last years Defy Advanced 1 (very very white).
After emailing myself I was told to go through my LBS (thinking I was being given the cold shoulder) - within the hour they had emailed to say they'd give me this years Defy Advanced 1 frame which came within 6 days (TO BE FITTED THIS SATURDAY).
Some things to bear in mind - they don't seem willing to discuss warranty issues with anyone other than a giant retailer (you can find yours here).
So if your in any doubt over the quality of your lifetime warranty, i'd say it's well worth giving you LBS a visit.
Carbon Frame Seat Tube Crack Filler
Back in august I decided to treat myself to a new carbon frame bike - the Giant Defy advanced 2
After about 8 weeks and some considerable mileage i started to notice the development of a kind of faint 'crack' in the seat post (image below)
I did lots of googling of the issue, did the usual tapping to see if there was a different sound etc. In the end i came to the conclusion that this was what people call a witness crack and got on with it.
With getting back on the bike I saw the crack had developed a bit so decided to pop to my LBS to ask them to take a quick look (thinking there's a 1 year warranty on the paintwork anyway so might try my luck)
My LBS took a photo and emailed it to giant - within 4 days my new frame had arrived from giant - no fuss!
The downside was, since they didn't have the same frame (not guaranteed by the warranty) they sent me last years Defy Advanced 1 (very very white).
After emailing myself I was told to go through my LBS (thinking I was being given the cold shoulder) - within the hour they had emailed to say they'd give me this years Defy Advanced 1 frame which came within 6 days (TO BE FITTED THIS SATURDAY).
Some things to bear in mind - they don't seem willing to discuss warranty issues with anyone other than a giant retailer (you can find yours here).
So if your in any doubt over the quality of your lifetime warranty, i'd say it's well worth giving you LBS a visit.
Carbon Frame Seat Tube Crack Filler
Carbon Frame Seat Tube Crack Download
Any frame tube on any brand of bike. Cracked, busted, blown, complete breaks. Car and roof-rack damage. Water bottle and cable stop add-ons/replacement. I do not repair: Components like forks, bars, seat posts, carbon rims. If the cracks are just in the top of the seat tube and have not grown I would ride. I doubt you are going to have the bike shatter under you. If any crack has moved into the top tube or seat stay then you have a problem. If the shop refused to work on the bike that is a pretty strong statement. I have a FELT B2 carbon time trial bike, with carbon seat post, it has developed a bad creaking noise where the seat post goes into the frame. There are NO cracks in the frame or seat post,Have tightened all fixing bolts but does not solve the problem, bike shop advises that I must not use a lubricant on carbon. Any suggestions on how to solve this noise. Bike only has 1 300 kilometres on it. If you can't feel it with a fingernail, the crack probably isn't in the carbon. Another trick is to whack the tube with a quarter over and around the crack. Do the same at a similar location that doesn't have a crack. If there are any differences in sound, the frame has probably sustained damage.
